General terms and conditions

The person identified by the data entered in the registration and acceptance of these general conditions is classified as a customer.

Provision of Service

Through an e-commerce service, the site gilbertosan.com.br makes a virtual store available to customers where it is possible to purchase photographic art in the form of prints and other products sold on the site. The Customer will be able to view the website’s electronic catalog and make purchases based on these sales conditions.

Acceptance of the general sales conditions

All contracts will be signed directly by accessing the website corresponding to the address gilbertosan.com.br, where the Customer will be able to sign the purchase contract for the intended product, carefully following the instructions and procedures provided. The present general conditions of sale govern purchases made in compliance with the provisions of the consumer code, relating to electronic commerce, in which the established rules are applicable only in the event that the Customer qualifies as a consumer.

The present general conditions of sale are an integral and essential part of the sales contract, and therefore must be examined “online” by the Customer, before completing the purchase procedure. The sending of the confirmation of the order implies, therefore, the full knowledge of the same and its full acceptance. The general conditions of sale may be updated or modified at any time by gilbertosan.com.br which will communicate them through the pages of the site. The Customer, by sending the confirmation of his purchase order electronically, unconditionally accepts and undertakes to observe in his relations with the general conditions of sale, including the payment conditions illustrated below, declaring to have read and accepted all the information provided.

Conclusion of the agreement

By submitting the purchase order, the Customer confirms that he is aware of and accepts these General Conditions of Sale.

The sales contract will be considered concluded when the Supplier sends the customer an order confirmation email containing the customer’s data and the order number, the price of the products purchased, the shipping costs and the delivery address to which the products will be shipped subject to successful payment.

The Customer undertakes to verify the accuracy of the personal data contained in the above email, and to promptly communicate any corrections/modifications to be made.

Prices and warranty

All sales prices of products sold are displayed and indicated on the gilbertosan.com.br website. Shipping costs are not included in the price of the products.

Intellectual property rights

The Customer declares to be informed that all trademarks, names, as well as any distinctive sign, denomination, image, photograph, written text or graphics used on the Site or relating to the Products are the exclusive property of the Supplier and/or its assignees, without that the Customer exercises any right over them from accessing the Site and/or purchasing the Products.

The content of the Site may not be reproduced, in whole or in part, transferred by electronic or conventional means, modified or used for any purpose without the prior consent of the Provider.

Payment

The Customer has the right to choose between different payment methods, specifically indicated when completing the online purchase.

PRICES, FORMS, DELIVERY TIMES AND RESTRICTIONS

The Supplier sends by Mail or another indicated carrier. Shipping costs and other charges that may be related to the transport and/or shipment of the products are calculated and detailed in the order confirmation and purchase invoice. Upon receiving the goods at home, the Customer must verify the integrity of the package, as well as the quantitative and qualitative correspondence with what appears in the document that accompanies it.

The responsibility for delivery will be entirely with the Post Office or other carrier and cannot be attributed to gilbertosan.com.br.

Limitations of Liability

The gilbertosan.com.br website is not responsible for any fraudulent or illegal use that may be made by third parties of credit cards or other means of payment. The finalization of the sale is carried out by a third-party payment service (gateway).

Customer obligations

The Customer undertakes, once the online purchase procedure has been completed, to print and keep these general conditions, which, however, he will have already seen and accepted as a mandatory step in the purchase.

The Customer is strictly prohibited from entering false and/or invented and/or fictitious data in the registration procedure necessary to activate the procedure for the execution of this contract and the subsequent related communications; personal data and e-mail must exclusively be real personal data and not from third parties or fantasy.

It is expressly forbidden to enter third party data. The Supplier reserves the right to prosecute any infringement and abuse in the interest and protection of all consumers.

All costs for returning products are the responsibility of the customer. The integrity of the goods to be returned is an essential condition for exercising the right of return, the goods must be in perfect condition and in the original packaging.

Order cancellation or modifications

The purchase order cannot be changed. It may be canceled in its entirety if, at the time of the request, the shipment is still being prepared and, in any case, if the amount has not yet been charged.

Deliveries

Delivery of the products takes place at the address specified by the user in the PayPal form. Shipping costs will be included in the final price at checkout.

Returns and Refunds

The customer can exercise the right of withdrawal and return the product received, without any penalty and without specifying the reason, within 7 working days from the date of receipt of the product.

All costs for returning products are the responsibility of the customer. The integrity of the goods to be returned is an essential condition for the exercise of the same right, the goods must be in the original packaging, with the seals intact without any marks of violation.

If all the consumer’s conditions and obligations set out in the previous points have been respected, the Supplier will send an email to confirm acceptance of the return. In addition, the Supplier will refund the sale price according to the same payment method chosen by the Customer at the time of purchase, less shipping costs.